1. Information We Collect
At Enigma Spa, we collect information that you provide directly when:
- You register on our website or contact forms
- You communicate with us by email, phone or WhatsApp
- You book services or request information about our treatments
- You interact with our social media
The information we collect may include: name, email address, phone number, and any other information you decide to share with us.
2. Use of Information
We use the collected information to:
- Provide, maintain and improve our services
- Respond to your inquiries and requests
- Send communications related to our services (with your consent)
- Comply with legal and regulatory obligations
- Protect our rights and prevent fraud
3. Data Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
4. Sharing Information
We do not sell, rent or share your personal information with third parties, except in the following circumstances:
- When necessary to provide our services
- When we have your explicit consent
- When required by law or to protect our legal rights
- With trusted service providers who help us operate our business (under confidentiality agreements)
5. Your Rights
You have the right to:
- Access the personal information we have about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Object to the processing of your personal information
- Withdraw your consent at any time
To exercise these rights, you can contact us at: atencion@grupoezma.com
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience. You can configure your browser to reject cookies, although this may affect some site functionalities.
7. Changes to this Policy
We reserve the right to update this privacy policy at any time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
8. Contact
If you have questions or concerns about this privacy policy or how we handle your personal information, you can contact us: